After submitting your design preferences through our form, our expert jewelers will contact you within 24-48 hours to discuss your vision in detail. You’ll have the opportunity to schedule a consultation through our booking system to explore options, discuss materials, and refine your design. We’ll create detailed 3D renders and work with you until every detail is perfect before beginning production.
Within 24-48 hours, you’ll receive:
Absolutely! The form is just the starting point. During your consultation, you can discuss all aspects of your design with our experts. We encourage collaboration to ensure your piece is exactly as you envision.
No, the design form and initial consultation are completely free. You’ll only make a payment once you’re satisfied with the final design and ready to proceed with manufacturing.
We exclusively use:
All pieces are crafted in our manufacturing facility in Dubai, where we’ve been creating fine jewelry for over three decades. Our facility combines traditional craftsmanship with modern technology to ensure the highest quality results.
Pricing is based on:
We’ll provide a detailed quote during your consultation and work with your budget to create the perfect piece.
A 50% deposit is required to begin production after you’ve approved the final design. The remaining balance is due before shipping. We accept credit cards and bank transfers.
As each piece is custom-made to your specifications, all custom orders are final sale. However, we offer unlimited revisions during the design phase to ensure you’re completely satisfied before production begins.
Our pieces come with a 6-month warranty covering any damages or defects resulting from workmanship. After the warranty period, we offer repair services at reasonable rates.
Yes, we offer resizing services for rings. Pricing will be quoted based on the specific requirements of your piece.
You can reach our support team at support@mytreasurediamonds.com for any questions or concerns. We aim to respond to all inquiries within 24 hours.
We offer:
For regular cleaning:
Contact support@mytreasurediamonds.com for:
We’ll provide a quote based on the specific service needed.
